Support & Services

On Your Team

You’re already incredibly busy. The services we offer are aimed to get you and your team more value for less work.

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How it works

We have your back

Strategy Consultation

From strategizing on passes to maximizing conversions, our team will ensure your passes align with your organization’s standards.

Merchant Support

Stay focused on the big picture. Our team will help onboard your local businesses and support them when questions arise.

Reward Fulfillment

Bandwango can manage the manufacturing, packaging, and shipping of rewards for each of your passes.

Passholder Support

We take the passholder experience to heart and are available to help every day of the week. If something’s wrong, we’ll make it right.

Managed Accounting

When passholders purchase your paid passes, save yourself the headache and let us manage the payments and accounting.

Creative Services

Easily embed passes on your website, launch passes via a QR code, or send them via an email to deliver a seamless experience.

MERCHANT SUPPORT

A no-brainer for merchants.

Merchants are at the heart of any great pass. To ensure they are excited and on board, we work directly with each merchant via calls, shared resources, and ongoing support after your pass launches.

“Bandwango help us to onboard our new merchants and manage customer support. We can market our destination without the need to hire a new person or invest a lot of time."

Jeff Robinson
Managing Director of Marketing
Visit Indy
Unlock INSIGHTS

Data that proves your impact

Usage Data

Show your stakeholders real data on how many visitors you brought them. Each time a passholder checks-in Bandwango tracks the location, time, and tallies any associated costs for your analysis and reporting.

Demographic Data

By default Bandwango tracks passholder zip-codes. This allows you to view your data through the prism where your traffic is coming from. Expand this data with custom fields that passholders answer before they can access your pass.

Live Dashboards

Prove your impact and optimize your efforts with Bandwango’s analytics dashboards updated by the minute. View your data on Bandwango or easily feed key data points into Google Analytics.